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Store Policies
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SHIPPING:
We ship most of our orders via USPS Ground within 24-48 hours of the time you place your order.
Delivery weight of the order and are provided to us by the shipping carriers. Please note that shipping
is only Monday through Friday.
Please inquire for international orders.
We currently ship to all 50 states in the USA. However, shipments to Alaska and Hawaii may require
additional shipping charges. If you are having an order shipped to Alaska or Hawaii, you will be
contacted before the order is shipped if there are additional shipping charges.
NOTICE:
Please ensure that you enter the correct "Ship To" address for your purchase. Your account will be
charged all fees incurred from UPS for corrections made to the "Ship To" address. These corrections
include, but are not limited to, incorrect street spelling, wrong zip code, residential vs. commercial
address, and changing the delivery address with UPS after your order has been shipped. UPS
cannot ship to a P.O. Box.
SALES TAX:
All items shipped to locations within Texas are subject to sales tax of 8.25%. There is no tax charged
on orders shipped outside of Texas.
RETURN POLICY:
Fresh Body Market guarantees your satisfaction with a 30-day money-back guarantee. If you are not
satisfied with your purchase, please notify us by email or phone to obtain a return authorization
number and any additional instructions. You must obtain prior return authorization, or you may not
receive a refund. We must receive return items 30 days from the date your order was delivered in
order to issue a refund.
The item(s) must be in a new, untested and unused condition. You will receive a full refund of the
purchase price; however, you will not be refunded shipping & handling costs. After receiving a return
authorization number, please ship the unused item in its original packaging, including packing slip
and return authorization number, to:
Fresh Body Market Attn: Returns 1555 Prudential Drive, Dallas, TX 75235
We are not responsible for any packages lost in shipping, so we suggest you use a trackable
method of shipping such as FedEx, UPS or US Mail with insurance and delivery confirmation'
For Privacy Policies, please click HERE.
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